August 2016

Communication Skills and the 55 Percent

Cornerstone Coaching and Training

I didn’t really say everything I said. – Yogi Berra It’s been a while since I’ve gotten back to basics so I’m refreshing one of my early blogs that really hones in on that.  It all starts with this: successful communication is a package deal. It’s in the words you speak, in the tone of your voice and in the language of your body. One study conducted at UCLA found that the impact of communication is: 7% = words spoken/written + 38% = percent tone of voice + 55% = percent body language  Let’s talk about the 55 percent If most of

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