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Employee Engagement

How to Facilitate an Appreciation Circle

Appreciation

You shouldn’t say ‘I love you’ unless you really mean it. Then you should say it a lot. People forget that. ~ Jessica, Age 8 Studies have found that practicing appreciation can improve relationshps and motivate employees.  It can also increase wellness and lessen stress. In short, regular appreciation will not only boost performance and engagement, but also improve an employee’s health and well-being. There are certainly many ways to show appreciation.One of my favorites to use with a work group is to facilitate an appreciation circle. Getting Comfortable with the Uncomfortable Participating in an appreciation circle can be uncomfortable for some at

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It’s a Wrap: Ending Meetings Well

Abrupt endings, or meetings that run over and don’t get finished can make for frustration, confusion and quite possibly end in a lot of re-work the next time you meet.  Or worse. It could mean that the meeting was perceived as a total waste of time. So it’s not only important to run your meeting well, but also to end it well. Here are some tips for making sure your meeting met your objectives, added value, and the next steps and follow-up are clear. Good meeting, everyone! Include in your agenda time at the end for the meeting to wrap up.  If

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Writing Performance Evaluations that Matter

Over the years as a subordinate and as a supervisor as all levels, I’ve learned that most performance evaluations are a better reflection of the person writing the evaluation than it is of the person being evaluated. I’ve recieve formal and informal performance evaluations that I have read over and over because they either 1) upset me by the language used , the way it was written, and the focus on the negative; or 2) because it made me feel good about the work I was doing and my goals for the future. Pretty radical extremes. The difference? How well

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Communication Tools: The Power of Micro-Connects

Cornerstone Coaching and Training

I can live one or two months  on one good compliment – Mark Twain One of the deepest human needs is to feel appreciated.  It’s what makes us feel valued. It’s what makes us happy and it’s what motivates us.  We live in a culture that is appreciation deprived.  Studies show that up to 70% of workers feel they are not appreciated. But, the good news is that when you give appreciation to someone on a regular and informal basis, you will see a 40% increase in their performance. Wow! Why don’t we do more of that? Mostly it’s because we

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Communicating Respect | Test your skills

Cornerstone Coaching and Training

Respect is about how to treat everyone, not just those you want to impress. ~ Richard Branson   How do you spell R-E-S-P-E-C-T?  Something I hear alot from people that are having trouble communicating is:  He/she just doesn’t respect me.  Have you ever felt that way? Why is that? For most of us, not showing respect isn’t something we intentionally do.  It’s much easier to see what a lack of respect looks like in others, than to recognize when you aren’t showing respectful behavior.  Quite simply – we don’t always notice our own behaviors and non-verbal cues that can be perceived

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Positive comments – are yours 5 to 1?

Cornerstone Coaching and Training

When words are both true and kind, they can change our world. ~ Buddha   Are you a positive communicator?  Do you focus on what’s going well instead of what isn’t going well?  Do you regularly practice appreciation and gratitude?  Are your words kind and positive? Are you sure? Many of us don’t think much about how we come across. Quite frankly, we aren’t all that self aware. We tend to think we come off better and more positive than we really do. Studies show that positive to negative comments should be in a 5 to 1 ratio for a

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5 ways to improve your work relationships

Cornerstone Coaching and Training

Do you have people at work that you have trouble connecting with? Do you wish you could improve some of those relationships? It’s all too easy to get into a rut at work and find yourself unhappy with the behavior of others, or maybe even the way you react to it. As a leader, you can set the tone for encouraging good relationships by making some small changes in your behavior. Here are 5 strategies that will help you do just that. 1. Be courageous with open communication. This is the absolute best way to connect and also to reduce

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Sorry, I wasn’t listening: 5 ways to model better listening skills

Cornerstone Coaching and Training

I have a confession to make.  I’m a serial interrupter. When I already know what someone is trying to say, or finish saying, isn’t it way more efficient to just cut right in so we can move on? I know I shouldn’t do it.  I know it’s rude.  It drives me crazy when other people do it, so why do I?   And, I know it drives others crazy as well.  My husband and I spend way too much time re-creating conversations that only got half heard due to distractions, interruptions or one of us simply not paying full attention.

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My Most Read Posts on Communication

Cornerstone Coaching and Training

This is my lazy period between Christmas and New Year. Time to review 2015 – the highs, lows, what I did really well and what I can do better next year. I like to look at my previous years posts, and see what spoke to people.  It’s a fun retrospective and helps me set some goals for the new year.  It was interesting to see what my readers read, liked and shared most.  So, if you missed them, here they are – my most read posts of 2015: Photo by:Shootin'For Fun 1. How to Have the Best Staff Meeting Ever – When boring

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Employee engagement: How to have the best staff meetings ever

I used to dread having our monthly staff meetings. They were boring. I had trouble keeping people awake to share updates and announcements. And, they were a lot of work.  I never had enough time to make them very interesting, so they usually just ended up with announcements and a round table of updates. So, I did what every clever manager does when they don’t want to do something – I delegated it.  I asked my assistant to help me organize them with a goal of making them more interesting and engaging. And, boy did she ever! We brainstormed and tried new

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