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Tag: business commuication

Atta-Girl: Why You Should Have an Appreciation Notebook

Appreciation Notebook

Wouldn’t it be nice if we could have access to all the kind words of appreciation and encouragement that anyone has ever said to us? You know, on those days where you wonder why you do what you do, or when life sends a curve ball your way. Or when you just need to be reminded that people do appreciate the work you’ve done. Many years ago, when I was having a bad day at work, a mentor of mine told me about an “Atta-Boy” file he had started.  He collected all the nice emails, cards, awards, sticky notes, and

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It’s a Wrap: Ending Meetings Well

Abrupt endings, or meetings that run over and don’t get finished can make for frustration, confusion and quite possibly end in a lot of re-work the next time you meet.  Or worse. It could mean that the meeting was perceived as a total waste of time. So it’s not only important to run your meeting well, but also to end it well. Here are some tips for making sure your meeting met your objectives, added value, and the next steps and follow-up are clear. Good meeting, everyone! Include in your agenda time at the end for the meeting to wrap up.  If

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5 ways to improve your work relationships

Cornerstone Coaching and Training

Do you have people at work that you have trouble connecting with? Do you wish you could improve some of those relationships? It’s all too easy to get into a rut at work and find yourself unhappy with the behavior of others, or maybe even the way you react to it. As a leader, you can set the tone for encouraging good relationships by making some small changes in your behavior. Here are 5 strategies that will help you do just that. 1. Be courageous with open communication. This is the absolute best way to connect and also to reduce

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Not enough coffee: 5 ways to rescue your meeting

Cornerstone Coaching and Training

Meeting Tolerance Quiz: 1. Would you rather have a root canal than attend your weekly staff meeting? 2. Does the meeting drag on to where you are making excuses to leave before it’s over? 3. Do you feel like most meetings are a waste of time, boring, or just plain stupid? 4. Is there not enough coffee in the world to keep you awake til the end? 5. Do you wish for a great interruption, or for someone to just come in and rescue you? If you answeed yes to any of these questions, you have been a victim of poor

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Making Authentic Leadership Real

Cornerstone Coaching and Training

I’ve been teaching alot on Authentic Leadership lately – one of my favorite topics.  Authentic leaders can motivate, are confident, and get results.  They are also genuine and often really amazing and interesting people.  Why?  Because they’ve done the work and they are reaping the benefits!  They know their strengths and work to them. Here’s a quick overview and three key ways you can better understand and do the work you need to do to become a more authentic leader. The first key to authentic leadership is knowing yourself.  Most of us are not as self aware as we think

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How to Be a Better Boss: 5 Communication Strategies

Cornerstone Coaching and Training

  We all know that the best communicators often make the best leaders.  But what are we doing to make sure we are working on being a better communicator? Here are 5 strategies that will move your toward being the best boss you can be. Communicate the big picture.  People need to know their work has value. Make sure your  team knows that what they are doing fits into the big picture and overarching mission.  Even if it seems like a small task – everyone in your organization is vital to its success. Make sure they know that. Give away

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Don’t End up in Your Parents Basement |12 Ways to Get a Job

Cornerstone Coaching and Training

My daughter, Kalli, is graduating from college next month and moving back home until she finds a “real” job.  Not a terrible thing, really. I‘m excited to have her back in the same town.  But, I know the honeymoon will end after a few weeks when my husband and I start missing the empty nest we have gotten used to. I’ve been putting my career coach hat on. It’s a legit hat –  I was a career counselor for seven years at The Evergreen State College. I’ve been busy giving her and her friends my best “get a job” advice. Here

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Having a Tough Conversation at Work- 5 Rules to Follow

Cornerstone Coaching and Training

One of the biggest communication challenges I see managers deal with is how to have a tough conversation with someone.  This goes along with earlier articles I’ve written about dealing with difficult issues as they come up — sooner rather than later.  One reason that we don’t deal with this stuff, is because we don’t want to have an uncomfortable conversation.  So, the issue goes on until you have a big mess on your hands.  Ever been there? We all know that we can’t change someone’s personality  (though, don’t you wish we could?), but we can change their behaviors.  In

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Three simple tips for sharing bad news in tough times

Cornerstone Coaching and Training

This probably won’t come as a surprise to you, but people want to be kept in the loop during difficult times.  Many of us are currently in times of uncertainly and change.  And, just like the puppies here, we want to know what’s going on. But guess what?  Most leaders don’t communicate often and clearly enough to satisfy their employees. And, keeping staff in the loop will translate into increased commitment. According to a recent Ouch Point from Opinion Research Corp., employees are twice as likely to go the extra mile for their company and about four times as likely

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Lost in translation: 3 secrets for effective email communication

Cornerstone Coaching and Training

In our online world, we often find ourselves communicating with email more than we do face-to-face.  And, a lot can be lost in the translation. Quite simply, email is flat – it doesn’t give tone, inflection or word emphasis. For example, how would you interpret the following message: “You better watch it.” Sarcasm? Anger? Joking? Correction? Friendly advice?  Even, when read in context, your message can easily get lost or misunderstood if you don’t take steps to use email effectively. Here’s Secret #1:  Start with a nice greeting! You wouldn’t pick up the phone and just start talking would you?

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