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Tag: communication tips at work

Having a Tough Conversation at Work- 5 Rules to Follow

Cornerstone Coaching and Training

One of the biggest communication challenges I see managers deal with is how to have a tough conversation with someone.  This goes along with earlier articles I’ve written about dealing with difficult issues as they come up — sooner rather than later.  One reason that we don’t deal with this stuff, is because we don’t want to have an uncomfortable conversation.  So, the issue goes on until you have a big mess on your hands.  Ever been there? We all know that we can’t change someone’s personality  (though, don’t you wish we could?), but we can change their behaviors.  In

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Vocal fillers: are you guilty of this communication mistake?

Here’s a fact: no matter what type of work you do, good communication is in every job description. Good communication skills — being clear, confident and sincere when you communicate – allows you to work well with your co-workers, clients, and bosses.  It is the cornerstone of every promotion, raise, and job opportunity out there.  It is the difference between average and exceptional – and it’s what makes people become leaders. Think about this: “Most people feel they have above-average communication skills and average presentation skills,” says Kurt W. Mortensen, author of The Laws of Charisma.  But in reality most people are

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How to actively communicate online

Cornerstone Coaching and Training

We all know that  nonverbal communication is important to understanding and being understood.  And studies have shown that over half (up to 65%) of our communication is non-verbal: our body language, gestures and vocal tone. So what do we do about the most common way we communicate these days – online through email and social media sites? There are no visual cues, no voice inflection, no gestures or facial expressions to help communicate that critical 65%. Without our non-verbal cues, we risk being misunderstood, or worse. How do we deal with that lack of non-verbal interaction? Here are a few

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How to be happy at work

Cornerstone Coaching and Training

If you want to be happy, be. – Leo Tolstoy Face it. We spend a lot of time at work. In fact, many of us see more of our colleagues than our family during the work week. Did you know that, according to a recent Gallup survey, not even half of working adults are completely satisfied with their jobs?  Less than half.  That means there’s a 50/50 chance that YOU aren’t all that happy at work. Being happy at work (or anything for that matter) is a choice that you make.  You are the only one that is responsible for

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