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Tag: conflict skills

6 Steps to Help you Handle Conflict

Cornerstone Coaching and Training

Conflict is unavoidable. It’s all around us. It happens every day. And, if you are like most of us, you try hard to avoid it. Most of us aren’t comfortable dealing with conflict when it happens. We remain silent and hope it will go away – letting a small thing eventually turn into a bigger one. Others like to jump to anger right away. Recently I backed out of a parking lot and “almost” scrapped a really nice convertible.  In my defense, he was parked crooked. As I started to pull away a man came running towards me yelling at

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Do You Have a Pile That Needs Shoveling?

Cornerstone Coaching and Training

COMMUNICATION TIP #5: Shovel while your piles are small   When we can no longer change a situation, we are challenged to change ourselves. ~ Viktor Frankl   Don’t wait for a crisis to communicate.  A small issue can turn into a really big one if you don’t deal with it sooner rather than later. The longer damaging or uncomfortable things are left unspoken, the longer they remain damaging and uncomfortable and the bigger the pile gets, until one day – Kaboom! You have a really big issue or problem to deal with. Rather than avoiding issues that come up

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How to Deal with Conflict: the Art of Nice

Cornerstone Coaching and Training

No act of kindness is ever wasted. – Aesop You pretty much can’t go anywhere without someone being rude and creating a potential conflict. How we choose to deal with the situation will absolutely influence the outcome, for better or worse. What usually happens when someone is rude or inappropriate around us? There are two basic responses: 1) Complain under our breath and walk away. 2) Fight back. Fight or flee. Violence or silence. That’s what we usually choose.  That’s what has been modeled to us, that’s what we’ve learned, and that’s what we do.  Even when both of those

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5 Tips for Dealing with Holiday Conflict

Cornerstone Coaching and Training

The greatest weapon against stress is our ability to choose one thought over another. ~William James Are you dreading one more holiday season with your extended family? Do you just know that Aunt Irene is going to badger you about why you aren’t married yet? Or, that your mother in-law will treat you like you aren’t good enough for her son? Or maybe it’s the strained relationship with a sibling over something that happened years ago.  I could come up with hundreds of scenarios, but  I’m sure you have your own holiday conflict menu to pick from. So, how do you

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Hey, knock it off, will ya?

Cornerstone Coaching and Training

Let’s face it. We live in a world filled with rude people.  Unhappy, angry, cranky, rude people.  And, rude people can easily push our buttons and start a disagreement or worse. Rude people will always be among us – on the road,  in line at the store, at a baseball game, walking the dog – just about anywhere you may be.  But, how we choose to deal with rude people that cross our paths may well influence the quality of our own lives.  Quite simply, we will be less stressed out if we know how to handle rude people before

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