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Tag: conflict strategies

But I Just Don’t Like You | Communicating with Difficult People

Cornerstone Coaching and Training

Do you have a difficult person in your life at work or at home?  If so, you are not alone – they can be anywhere. You may have one in your neighborhood, your family, at work, as a customer, or maybe even your own household (if you have a teenager, you know what I mean). I’m talking about someone that, at the moment anyway, you just don’t like. Something about them pushes your buttons. Maybe it’s the way they refuse to look you in the eye. Maybe they are acting a lot like your stupid demanding and nasty principal from

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6 communication steps for dealing with a hothead

Cornerstone Coaching and Training

Have you ever experienced a hothead? Someone that responds or communicates in an impulsive or aggressive manner?  Or they react before thinking? Hot heads can put us in an immediate, unprovoked conflict situation. Not a fun place to be. Here are 6 steps that will help you deal with the hothead in your life.   Step 1 Stop, breath, and think. Remember when you keep your cool, and talk in a mild tone, you will help keep the situation from escalating. Don’t get drawn in to their energy, or join in a battle. Decide: do you want to let it

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